1. Click on the Info Ontario link on our library website under Interlibrary Loan, or use https://info.vdxhost.com/en/zportal/ and select English or French.

2. Select Sign In and enter your User ID and password as provided by the Interlibrary Loan office.

3. Choose Pembroke Public Library as your library location from the Authentication Service menu.

4. Select Standard or Advanced Search.

5. Note Current Profile drop down menu – You will use these search profiles to do your searching.

6. Select Pembroke as your initial search profile.

7. Enter keywords from the title, and/or author. No matches from the first profile? Select a different profile and so on, moving through all the profiles if necessary.

8. Select Details to verify this is the item you want.

9. Select Get it! to place a request. Item details are automatically entered in the interlibrary loan form.

10. Complete the form by selecting your preferred Pickup Location from the drop down menu at the bottom of the form.
11. Click Submit to send your request.

12. There is no need to print the request. You can view your requests at any time using the My Requests link. Sign Out when you are finished.

13. Please Note - A more comprehensive “take home” User Guide is available from library staff or on the library website.

Phone: 613-732-8844 ext. 4

Email: interloan@pembrokelibrary.ca